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QUESTIONS FOR WIN 98 / ME |
Q: When I clicked on HansMaster or other Chinese documents, I'm unable to view any Chinese characters, what shall I do?
A:
In order to have the language support for you to view and input Chinese, please ensure that you activate HansWare 2005 FIRST before opening other applications or software.
To activate HansWare 2005,
1) Click on the shortcut icon "HansWare 2005" on your desktop OR
2) Click on Start -> Programs -> HansWare 2005 -> HansWare 2005.
Q: I've already clicked on HansWare 2005, but I'm still unable to view any Chinese characters/displays funny characters, what shall I do?
A:
If you're still unable to view Chinese characters, please quit HansWare 2005 BEFORE checking the following settings.
1) Ensure that your Regional Settings is set to be English (United States).
2) Ensure that your Graphic's hardware acceleration is NOT set to full.
3) Perform a virus scan on your system.
Q: I'm unable to input Chinese, as the hanyu pinyin is displayed in my documents instead of the input bar, what shall I do?
A:
If you observe that the hanyu pinyin you input appeared in UPPER CASE on your document instead of the input bar, just TURN OFF Caps Lock and retry.
Q: I get the following message "PJS32.DLL has caused a general protection fault in module SIS540M.DRV..." or "PJS32.DLL has caused a general protection fault in module SIS630M.DRV..." when I try to input hanyu pinyin, what shall I do?
A:
The above affects some of the desktops with integrated SIS video card. To resolve your problem, please download the latest video driver from the following SIS support & download site, and follow the on-screen instructions to install the latest video driver.
Before downloading, you need to know the following hardware model:
1) Your integrated SIS video card model
(Right-click on your desktop, select Properties. Click on Settings tab, and locate under Display: SISxxx, where xxx can be 530,540,630 etc)
2) Go to SIS support & download site (www.sis.com) to download & install the latest video driver.
Q: How do I activate "Hans TTS" & "HansTools" in HansVision DXT, Microsoft Word, Adobe Acrobat, Internet Explorer?
A:
Basically, the system will automatically add in "Hans TTS" & "HansTools" in the above mentioned soft wares. If not, pls check the following settings:
1) Open HansWare 2005
2) Click "Option" from HansWare's Toolbar, select "Advanced Settings"
3) Select "Plug in". Choose the softwares that needed to add in "Hans TTS" & "HansTools"
Q: How do I remove the "HansTTS" & "HansTools" toolbars from Microsoft Word?
A:
1) Open Microsoft Word
2) Double click "View" from Menu Bar. Select "Toolbars"
3) Deselect "Add Speech" toolbars if you need to remove "HansTTS"
4) Deselect "Add PinYin" toolbars you need to remove "HansTools"
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